92pr Privacy Policy — How We Collect and Protect Your Data

1Overview

This Privacy Policy describes how 92pr ("we," "us," "our," "the platform") collects, uses, stores, and protects the personal information of users ("you," "your," "the player") who access 92pr at 92pr.onl or through the 92pr mobile application.

By registering an account or using any service on 92pr, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with any part of this policy, please do not register or continue using the platform.

This policy should be read alongside the Terms and Conditions and Responsible Gaming page, both of which form part of the overall agreement between you and 92pr.

2Data We Collect

92pr collects personal data through two main channels: information you provide directly when setting up and using your account, and technical data collected automatically as you interact with the platform.

Information you provide:

• Full legal name, as provided during registration
• Date of birth, used for age verification — 92pr is strictly an 18+ platform
• Mobile number, used for account verification and communication
• Email address, where provided for account correspondence
• Payment account identifiers — for example, your JazzCash or Easypaisa account number, or bank account details for IBFT withdrawals. We do not store full card numbers or wallet PINs.
• Identity documents, where submitted for verification purposes
• Communications you send to our support team via live chat or email

Technical data collected automatically:

• IP address and approximate geographic location derived from it
• Device type, operating system, and browser version
• Session timestamps — when you log in and log out
• Pages visited and features used within the platform
• Game session data — games played, bets placed, results received
• Transaction records — deposits made, withdrawals requested, bonuses claimed

3How We Use Your Data

Every piece of data 92pr collects is used for a specific, legitimate purpose. We do not collect data speculatively or for reasons unrelated to operating the platform and protecting our users.

The main uses of your data include:

• Account setup and management: Creating your account, verifying your identity and age, and maintaining accurate account records
• Processing transactions: Handling PKR deposits via JazzCash, Easypaisa, Raast, Bank Transfer, and cards, and processing withdrawal requests back to verified payment methods
• Platform security: Detecting and preventing fraud, unauthorised access, money laundering, and misuse of the platform
• Customer support: Responding to your queries, resolving disputes, and verifying your identity when required to process a support request
• Responsible gaming: Monitoring usage patterns to identify signs of problematic gambling behaviour, and providing the tools and interventions that support player wellbeing
• Platform improvement: Analysing aggregated usage data (not individually identifying) to understand how players use the platform and improve the experience
• Legal and compliance obligations: Retaining records required to meet applicable legal, regulatory, and financial compliance requirements

92pr does not use your personal data to build advertising profiles or sell data to marketers. Any direct communication from 92pr — such as promotional emails about bonuses — relates only to your existing relationship with the platform, and you can opt out at any time via account settings or by contacting support.

4Payment Data and Financial Information

Payment security is a critical part of how 92pr handles your data. When you make a deposit via JazzCash, Easypaisa, Raast, Bank Transfer, or a debit or credit card, your payment credentials are processed directly by the relevant payment gateway — not by 92pr's servers.

Specifically:

• 92pr never stores your full card number, card CVV, JazzCash PIN, Easypaisa PIN, or any equivalent payment secret
• Payment page redirects — such as the JazzCash or Easypaisa confirmation screens — occur on those providers' own secure pages, not on 92pr's infrastructure
• 92pr stores only the payment account identifier (such as the last four digits of a card, or a masked wallet number) alongside transaction records, for the purpose of matching withdrawals to the correct account
• All payment-related communication between your device, our servers, and the payment gateway is encrypted via SSL

If you believe any payment data associated with your 92pr account has been compromised, contact support immediately. We will guide you through securing your account and coordinating with the relevant payment provider if needed.

5Cookies and Similar Technologies

92pr uses cookies — small text files stored on your device — and similar tracking technologies to operate and improve the platform. Here is a breakdown of the types we use and what they do:

• Essential cookies: Required for the platform to function. These keep you logged into your account, maintain your session state while you navigate between pages, and remember your preferences such as language settings. These cannot be disabled without breaking the platform.
• Functional cookies: Remember choices you make on the platform — such as game display settings or responsible gaming tool configurations — so you do not have to reset them each visit.
• Analytics cookies: Help us understand how players use the platform — which features are used most, where sessions tend to end, and how performance can be improved. Data from analytics cookies is aggregated and does not identify individual users.
• Security cookies: Used to detect and prevent fraudulent activity, unauthorised login attempts, and other security threats.

You can manage or disable non-essential cookies through your browser's privacy or settings menu. Please note that disabling essential cookies will prevent you from being able to log in or use core platform features.

6Data Sharing and Third Parties

92pr does not sell, rent, or trade your personal data to third parties for commercial or marketing purposes. Data is shared only with service providers who are necessary for operating the platform, and only to the extent required for their specific function.

Categories of third parties who may receive relevant portions of your data:

• Payment processors: JazzCash, Easypaisa, Raast, and card payment networks receive the transaction data needed to process your deposits and withdrawals. Each processor operates under its own privacy and security framework.
• Identity verification providers: When we need to verify your identity — for example, before processing a large withdrawal — we may use a third-party verification service that checks the documents you submit against official records. These providers are bound by strict data handling requirements.
• Fraud prevention and security services: IP reputation, device fingerprinting, and related fraud detection services may receive technical data (IP address, device information) to assess and prevent fraudulent activity.
• Cloud infrastructure providers: 92pr's platform runs on cloud server infrastructure. This means your data is physically stored on servers managed by a third-party hosting provider, operating under contracted security and data protection obligations.
• Legal and regulatory authorities: Where required by applicable law or in response to a valid legal request, 92pr may disclose account or transaction data to relevant authorities.

92pr requires all third-party service providers to handle data with appropriate care and security. We do not allow them to use your data for their own purposes beyond what is needed to deliver the service they provide to us.

7Data Retention

92pr retains your personal data for as long as your account is active and for a period after closure to meet legal, financial, and compliance obligations. The specific retention periods depend on the type of data:

• Account and identity data: Retained for the duration of your account and for a minimum period after closure, as required by applicable financial record-keeping obligations.
• Transaction records: Deposit, withdrawal, bet, and win records are retained for several years after the relevant transaction for financial compliance, dispute resolution, and audit purposes.
• Support communications: Chat logs and email correspondence are retained for a period sufficient to resolve disputes and improve support quality.
• Technical and session data: Log files and session data are typically retained for a shorter period and are used primarily for security monitoring and performance analysis.

When retention periods expire, data is deleted or anonymised in a way that means it can no longer be linked back to you as an individual. If you request account deletion, we will process your request and remove identifying data as soon as our legal retention obligations permit.

8Your Data Rights

As a 92pr player, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team with your registered account details and a description of your request.

9Children and Minors

92pr is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18. Registration is prohibited for anyone under 18, and we take all reasonable steps to verify user age at the point of registration and again when processing withdrawals.

If we become aware that personal data has been collected from a person under 18 — whether through a false date of birth during registration or any other means — we will immediately suspend the relevant account, delete the associated personal data, and return any balance held in PKR where it can be identified as originating from a verified adult third party.

If you are a parent or guardian and believe a minor may have accessed 92pr using your credentials or financial accounts, please contact support immediately. We will take prompt action to investigate and close the account.

10Data Security

92pr implements technical and organisational security measures designed to protect your personal data against unauthorised access, loss, disclosure, or misuse. These measures include:

• SSL/TLS encryption across all pages and data transmission channels — every interaction between your device and 92pr is encrypted
• Hashed and salted password storage — passwords are never stored in plain text and cannot be recovered by support staff or platform administrators
• Access controls — internal access to personal data is restricted to staff who require it for specific operational purposes, and is logged
• Session security — sessions expire after a period of inactivity and active sessions on new devices trigger additional verification
• Fraud monitoring — automated systems monitor account and transaction activity for patterns that indicate fraud, account takeover, or misuse

No system is completely immune to security risks. While we work hard to protect your data, we encourage you to play your part by using a strong and unique password, enabling any available two-factor authentication on your account, and not sharing your login credentials with anyone. If you believe your account has been compromised, contact support immediately.

11Updates to This Policy

92pr may update this Privacy Policy from time to time. When we make material changes — changes that affect how your data is used or your rights in relation to it — we will notify you via the email associated with your account or through a notice on the platform before the changes take effect.

Minor changes, such as corrections to wording or clarifications that do not affect the substance of the policy, may be made without advance notice. The date shown at the top of this page always reflects when the policy was last updated, so you can check back periodically to see if anything has changed.

Continued use of 92pr after a policy update has been communicated constitutes acceptance of the revised terms. If you do not agree with any change, you may close your account before the new version takes effect.

12Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information is being handled, please get in touch with us:

• Live Chat: Available from within your 92pr account — the fastest route for most queries
• Email: [email protected] — for more detailed privacy-related requests or complaints

When submitting a data rights request by email, please include your registered account username or mobile number and a clear description of what you are requesting. We aim to respond to all privacy-related requests within a reasonable timeframe and to resolve them as promptly as the nature of the request allows.

For responsible gaming concerns — including self-exclusion requests or help with deposit limits — please see the Responsible Gaming page, which has dedicated information and tools separate from privacy matters.